Privacy Policy

Last updated: [28/01/2025]

CoatInnov respects your privacy and is committed to protecting your personal data. This privacy policy explains what personal information we collect, how we use it, and the choices you have regarding your data. By using our products and services, you agree to the terms of this policy.

1. Data We Collect

We collect various types of data depending on how you interact with us, including:

Personal Identification Information: Name, email address, phone number, address.
Usage Data: Information about how you visit our website or interact with our products and services.
Payment Information: When you make purchases through our services, we may collect payment information via third parties that provide payment processing. We do not store sensitive payment data.
Marketing Information: Data about your preferences for marketing and communications from us.

2. How We Use Your Data

We use the collected data for the following purposes:

Communication: Sending order updates, product and service information, and marketing communications (where you have opted in).
Improving Our Services: Analyzing user behavior to improve our products and website.
Legal Obligations: Complying with legal requirements and protecting our rights and property.

3. Sharing Data

We only share your data with third parties in the following cases:

Service Providers: We share data with external partners who assist us with business activities, such as payment processing, shipping, and customer service. These third parties have access to your data only for the purposes for which they are engaged.
Legal Obligations: If we are required to share your data by court order, law, or regulation.
In the Event of a Merger or Acquisition: If CoatInnov is acquired by or merged with another company, your data may become part of the transferred assets.

4. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee that internet communication is always 100% secure.

5. Your Rights Regarding Your Data

You have several rights regarding your personal data:

Access: You have the right to know what personal data we hold about you.
Correction: You may request that we correct any inaccurate data we hold about you.
Deletion: You have the right to request that we delete your data, as permitted by law.
Restriction: You may request that we restrict the processing of your data.
Objection: You may object to certain types of data processing, such as direct marketing.

If you wish to exercise these rights, please contact us at [contact information].

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience, analyze website usage, and serve personalized ads. You can adjust your browser settings to reject cookies, but this may affect the functionality of the website.

7. Data Retention and Storage

We will retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete it.

8. International Data Transfers

If you are located in a country outside of the country where we are based, your data may be transferred to other countries for processing and storage. We ensure that appropriate safeguards are in place to protect your privacy in accordance with applicable laws.

9. Changes to This Privacy Policy

Lumilor reserves the right to update this privacy policy at any time. Changes will take effect as soon as the updated policy is published on our website. We recommend that you review this policy periodically for any updates.

10. Contact Information

If you have any questions about this privacy policy or the processing of your personal data, please contact us at:

Trikko bv
Felix-Goossensstraat, 1930 Zaventem ( Brussels )
david@coatinnov.com
+32 (0)478/285.697